Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.   Location : Sibiu Department : Desk Based Account Management   Role purpose Managing a very larger portfolio of small and medium existing business customers (Enterprise & Strategic Alliances), maintaining and/or growing revenue and share of wallet. Digital selling -  Create personalized offers, targeted promotions, and efficient communication channels to maximize engagement and retention within the existing customer base. Reactive selling the full Voice & Network product portfolio and achieving sales quotas . Maintain long-term relationship with the customer. Managing existing portfolio and protect contracts (churn & renewals)​.   Key accountabilities Reactive upselling/ cross sell. Achieve defined company churn targets through retention activities and digital campaigns. Achieve/overachieve personal booking and revenue targets. Serve as lead contact for all account management matters. Negotiation and close contracts in order to maximize profits and maintain/increase revenue base. ​ Digital management through campaigns and digital tools​: Create and manage marketing campaigns through HubSpot/LinkedIn/Video marketing Platform. Track and monitor key performance indicators on the ongoing campaigns.   Role requirements Skills & capabilities Requires limited sales/marketing experience but some administrative/technical experience. Well organized and structured, dealing with complex and high-volume requests/tasks​. Numerical and analytical skills. Resilient and solution driven. Success in qualifying opportunities. Able to build and maintain lasting relationships with customers. Strong written communication skills. Self-motivated, with high energy and an engaging level of enthusiasm. Ability to work individually and as part of a team. High level of integrity and work ethic. Strong ownership​. Eager to learn.   Qualifications Languages: advanced English is mandatory.     What we offer: Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.    In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Private medical insurance Access to a virtual business school for on-going learning Business mentoring We strongly encourage candidates of all different backgrounds and identities to apply. We are committed to making Colt an inclusive and supportive workplace