Job Description   Communicating with the client (including other internal departments), sales offices or other external parties in relation to processed activities and solving issues; Develops good client relationships and good relations with the colleagues (within the project); The duties of a Collections Specialist include collection Customer service on collection issues, process customer refunds, Direct Debit, process and review account adjustments, resolve client discrepancies and short payments. Enlist the efforts of sales and senior management when necessary to accelerate the collection process; Billing & Cash Allocation Qualifications At least 1-year experience in Accounts Receivable/Collections; Bachelor's Degree Fluency in French/ language (minimum B2 level) and good command of English is a must; Experience of SAP Accounts Receivable systems.