Accounts Receivable with Spanish -WFH

Companie Verificata

Adaugat: 4 săptămâni în urmă

WNS Global Services

Aplica pe

Adaugat: 4 săptămâni în urmă

Companie Verificata

Adaugat: 4 săptămâni în urmă

WNS Global Services

Aplica pe

Adaugat: 4 săptămâni în urmă

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Companie:

WNS Global Services

Functia Jobului:

Contabilitate, audit & finante

Industrie:

IT si telecomunicatii

Locatie & Tipul Jobului:

Locatie remote | Program Full Time

Nivel experienta:

Junior

Descriere:

Communicating with the client (including other internal departments), sales offices or other external parties in relation to ︁︀︈︈︈︈︁︈︉processed activities and solving issues;
Develops good client relationships and good relations with the colleagues (within the project);
The duties of a Collections Specialist include collection calls and/or setting up conference calls in order to align parties involved on a common matter discussion with the purpose of reaching desired result and also creation of dispute cases;
Customer service on collection issues, process customer refunds, Direct Debit, process and review account adjustments, resolve client discrepancies and short payments (claims/disputes);
Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
Enlist the efforts of sales and senior management when necessary to accelerate the collection process;
Establish and maintain effective and cooperative working relationships with Key Account managers and Sales Support teams

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