At Allianz Trade we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!








Key requirements/ What you do: 

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• Creating and updating C&C files and assigning them to the C&C user
  
  
• Closing of C&C files when requested
  
  
• Communicating (written) towards PH - Broker/Debtor
  
  
• Chasing documents and information missing per mail & transferring the gathered information to the relevant stakeholders
  
  
• Executing payment management tasks including the recording of received payments, informing collections, allocating recoveries to claim files, informing relevant stakeholders about payment, answering PH questions, etc
  
  
• Creates reports
  
  
• Executing Collections fees management tasks including invoicing collection costs to SU's, Calculating success fee for PH and recharging and invoicing legal fees to PH
  
  
• Taking care of correct data entry and maintaining data quality
  
  
• Escalation to local teams and including account manager in case of unresponsive customers (chasing)
  
  
• Particpating to test campaigns (corrected defect, RFC) 
  
  

 


Key requirements/ What you bring:


Functional knowledge:

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• Good understanding of Claims and Collections processes and KPI, reporting and systems is an adavntage
  
  
• Working knowledge of English language (good level)
  
  
• Good user of MS Office package, especially Excel (intermediate level)
  
  

Business expertise:

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• 6 months to 1 year experience is customer service or secretarial activities would be an advantage
  
  

Interpersonal skills:

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• Result orientated and able to work towards zero defaulted tasks
  
  
• Team player
  
  
• Customer focused
  
  
• Flexibility and critical thinking
  
  
• Abilty to manage own space and time and to work in a fast-paced environment 
  
  
• Good problem solving skills
  
  

 


What we offer:

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• Dynamic and multinational working environment.
  
  
• Opportunity to learn and grow- on the job as well as language or professional training.
  
  
• Open company culture, flexible working hours / possibility of working from home.
  
  
• A wide range of employee benefits - meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts on Allianz products, etc.
  
  
• Full time permanent contract.
  
  
• Modern and accessible offices.