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After Sales Diagnosis Engineer - Suport tehnic diagnoza auto

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Adaugat: 1 săptămână în urmă

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Companie :
BERTRANDT ENGINEERING TECHNOLOGIES ROMANIA SR
Functia Jobului :
Inginerie & tehnologie
Industrie :
Industria Auto
Locatie :
Bucuresti
Tip job :
Program Full Time
Nivel experienta :
Junior
Vechime :
Fara experienta/Mai putin de 1 an
Descriere :
  • You will provide Level 2 support for the repair of vehicles around the world.
  • Troubleshoot automotive diagnostics and IT problems.
  • You will oversee business coordination between Level, 2 and 3
  • Escalate unresolved Level 2 incidents to Level 3
  • Monitor the processing of incident files including hard points and proposed solutions, escalated incidents, type and frequency, an alert indicator.
  • Prepare incident capitalization file, incident summary documents.
  • Use of specific IT systems to identify, troubleshoot and fix computerized diagnostic problems.
  • Identifies anomalies in the functioning of equipment and operating systems and develops solutions to eliminate them.
  • Provides technical assistance and advice to users on how to use computer systems.
  • Ensures that the operating system and installed programs are kept up to date.

Sfaturi de siguranta

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