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Airbnb Resolution Customer Agent French&English; -from office

Adaugat: 2 luni în urmă

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Companie :
TELUS Digital
Functia Jobului :
Servicii pentru clienti & suport
Locatie :
Bucuresti
Tip job :
Program Full Time
Nivel experienta :
Fara experienta
Vechime :
Fara experienta/Mai putin de 1 an
Descriere :


Are you looking for a great career and a place to shine?





Join us as a Resolution Customer Agent ︀︋︇️︄︊︉︋​︂︆︄︄​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎︀︋︇️︄︊︉︋​︂︆︄︄​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎on our Airbnb project!





Your profile:



  • Ability to write and speak fluently, clearly and concisely in French and English

  • Availability for a full-time schedule, in shifts covering 10:00 - 00:00, Monday - Sunday, 5 days/ week

  • Availability to work full time from our offices in Bucharest or Brasov

  • Previous experience is mandatory, at least 6 months

  • Excellent problem-solving abilities

  • Empathetic and can communicate in a caring and friendly manner

  • Strong time management skills and motivation to exceed expectations

  • Enjoy working in a fast-paced environment

  • Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones

  • Strong team spirit with passion and drive to help users and deliver the best in customer service

  • High level of mediation and composure



As a Customer Support Agent:





  • You will master the skills of effective communication, problem-solving, customer service, and strong cultural awareness

  • You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a strong brand to serve modern society.

  • You’ll be the face of one of the world’s top brands.






We offer:





  • Fixed salary, performance and tenure-based bonuses, depending on the position

  • Monthly meal tickets

  • Relocation package available for candidates from outside Bucharest

  • Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest

  • Private medical subscription coverage

  • Extra health benefits: special discounts for dental care and optical services with our partners

  • Reimbursement for your public transportation subscription, after the trial period

  • Gym subscription reimbursement, after the trial period

  • Free subscription to the Bookster virtual library

  • Dedicated psychologist available for free sessions (online or face to face)

  • Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more

  • Paid training and international career opportunities

  • Multilingual exposure - improve your spoken and written language skills

  • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long​




Benefits




  • Performance bonus


  • Medical subscription


  • Gym membership


  • Trainings


  • Courses


  • Certifications


  • Bookster subscription


  • Transport cost reimbursement


  • Extra days off


  • Flexible work schedule


  • Teambuildings / trips


  • Parties / company events


  • Fun / Relax Area


  • Meal vouchers


  • Gift vouchers




Sfaturi de siguranta

  • Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
  • Daca aveti impresia ca acest anunt nu este real, va rugam sa il raportati apasand butonul "Raporteaza Job"
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