Job Description

An Applications Engineer plays a critical role in the technical sales process by providing expertise and support to customers. Will work closely with both the sales team and the engineering team to understand customer requirements and develop tailored solutions. This role requires strong technical knowledge, excellent communication skills, and the ability to translate complex technical information into understandable terms for customers.


Applications Engineer Responsibilities:

Collaborate with the sales team to understand customer needs and develop technical solutions that meet those needs.

Conduct product demonstrations and provide technical training to customers and sales team members.

Assist in the preparation of technical proposals, including system design, cost estimations, and project timelines.

Provide technical support to customers during pre-sales and post-sales stages, including troubleshooting, resolving technical issues, and answering product-related questions.

Collaborate with the engineering team to identify opportunities for product improvement and development based on customer feedback and market trends.

Maintain up-to-date knowledge of industry trends, competitor products, and emerging technologies to provide valuable insights and recommendations to customers.

Participate in trade shows, conferences, and industry events to promote products and establish strong relationships with customers.

Continuously update and maintain technical documentation, product manuals, and training materials for internal and external use.