Short company description

Requirements

Mandatory:

Fluent in English (for internal communication) and Polish (for the communication with clients and customers) - both spoken and written;

Proficient in Microsoft Office and other PC skills (Excel: Vlookup, Pivot Table, “sorting”, “conditional formatting”, etc);

Experience in customer support/ call center;

Ability to work independently and as a part of a team.



Nice to have:

Experience with an automated telephone dialing system and collections database;

Experience in AR/ collections/ recovery domain.

Responsibilities

Monitor outstanding accounts;

Conduct collection calls and emails;

Manage outbound calls;

Negotiate payment plans;

Resolve billing discrepancies;

Maintain accurate records.

Other info

Cadex Solutions Corporation is a holding company formed by Trivest Partners LP to build the premier provider of commercial order-to-cash management solutions.

Cadex’s first acquisition was AG Adjustments in March 2019, which is exclusively focused on third-party commercial debt recovery. Cadex subsequently acquired TranSubro, an insurance subrogation company, in October 2021, and D&S Global Solutions, a technology-enabled, international order-to-cash services provider in February 2022. In June 2023, Cadex acquired ABC-Amega and DAL, both leaders in the commercial accounts receivable management industry.

The Company has approximately 800 employees serving over 1,000 clients across all industries from locations including the United States, Colombia, Brazil, Romania, Italy, India, Singapore, and South Africa.



Since its inception in 1997, D&S Global Solutions has been driving innovation in accounts receivable solutions, constantly shaping and expanding beyond anything previously conceived to meet clients’ needs. Our one-of-a-kind D&S Off-Site Network team delivers the highest level of expertise in an array of languages with unmatched flexibility, clarity, and courtesy. Our experience spans over years, countries, and companies of all scopes. Our solutions are completely customizable, extend beyond any and all expectations, and stem from experience telling us that credit risk comes from any, if not all, aspects of business. As a result, through our proprietary software, leading-edge technology, and considerable know-how, we work with you to do everything humanly possible to mitigate your credit risk efficiently and effectively, producing an ever-growing set of services we are proud to provide.

Benefits

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  Special events bonus
  (ex: Easter, Christmas)
  
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  Medical insurance
  
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  Trainings
  
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  Laptop
  
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  Meal vouchers