Job description

The

role





Main responsibilities:





As part of the Service desk support team you manage the below tasks:





Placing/Receiving orders

- Manage Purchase/Sales Orders for hardware and

software products, check their conformity and place them to the agreed

suppliers by email or automatically;


- Oversee reception and installation of hardware and approve acceptance

documents;


- Manage the billing process by registering and checking all received invoices

and escalating non-conformities;


- Cancel the orders based on the daily reports or commercial requests received;


- Address and resolve all commercial queries related to the orders placed.





Product Code Creation

- Create new product codes on the SCC France

primary enterprise system;


- Update codes based on the commercial requests;


- Document standards and procedures, product pricing and accurate product

description.

Expediting

- Progress chase all purchase and sales orders placed with the SCC

France suppliers by checking the backlogs, websites or direct chase;


- Ensure that accurate lead times are entered onto the SCC France primary

enterprise system (Sigma) in order for SCC to update their customers on

expected delivery dates;


- Provide answers to the commercials demands received (by email or by phone)

regarding the shipping dates of certain important orders.

What we offer:

• 
  
  
• High
  
  quality external and internal technical trainings with a dedicated
  
  training department;
  
  
• Reimbursement
  
  of certificates and tuition fees for qualifications that are part of your
  
  individual training and development plans.
  
  

Monthly benefits package:





Fixed benefits:

• 
  
  
• Recommendation
  
  Bonuses for new team members
  
  
• Private
  
  medical subscription
  
  
• Work from
  
  home allowance
  
  
• Transportation
  
  allowance
  
  
• Easter/Christmas
  
  bonus
  
  
• Free
  
  Bookster corporate library subscription
  
  
• Career
  
  development opportunities
  
  

Flexible benefits:

• 
  
  
• Meal
  
  tickets
  
  
• Vacation
  
  & cultural vouchers
  
  
• Retail
  
  vouchers (eMAG, IKEA)
  
  

Descrierea companiei

Who

we are

SCC is the technology division of Rigby Group PLC, a family owned and

operated business with interests in aviation, airports, hotels, property

development and financial services.

What

we do

We enable people to do business by planning, supplying, integrating and

managing IT for leading public and private sector businesses across Europe. We

serve over 2500 customers in more than 50 countries and operate out of 75

locations in the UK, France, Romania and Spain.

Our areas of expertise include hardware, software, networking, IT

security, Cloud, data centre services, print management and mobile devices.

Our

mission: to make IT work for our customers to improve the

way they do business, deliver quality IT solutions and services that change the

way businesses do business, deliver long-term profit to invest back into the

business and nurture a winning network of partners to create enduring value to

our customers.

*Thank you for choosing to contact us. By sending your resume, you agree

to our processing of your Data for recruitment purposes (where Data refers to

your personal information such as your name, phone number, email address and

your resume). We assure you that your Data will be used for recruitment

purposes only, for a retention time of 5 years or until you decide to withdraw

your consent, at any time, by sending an e-mail to [email protected]. Also, you

may contact us on the same e-mail address to exercise any of the rights granted

by GDPR (Regulation 2016/679).

We

are SCC – great things happen when we work together!