Back Office Representative with English
Adaugat: 1 săptămână în urmă
TDCX EUROPE SRL
Back Office Representative with English
Adaugat: 1 săptămână în urmă
TDCX EUROPE SRL
Acest anunt este cu aplicare externa. Cand dati click pe Aplicare Externa veti fi redirectionat pe un alt site pentru a aplica.
What is your mission?
- Cultivate trust and foster a friendly rapport with VIP players, ensuring a positive player experience.
- ︁︀︂︃︃Align with company objectives to craft tailored strategic plans, ensuring effective goal achievement.
- Analyze daily reports to monitor target and KPI fulfillment, identifying trends for proactive and reactive action plans.
- Spearhead the planning, delivery, and optimization of a comprehensive Player Account Management strategy for high-value customers.
- Innovate player interaction approaches, employing effective communication for optimal outcomes.
- Collaborate by sharing knowledge and best practices with fellow Account Managers.
- Stay abreast of game changes and monetization campaigns, remaining well-informed in a dynamic gaming environment.
- Develop and execute a VIP reactivation strategy, mitigating churn risks.
- Actively gather feedback from VIPs, sharing insights with other departments for process improvement.
- Oversee VIP Social Media community management and content creation to enhance engagement.
Top reasons to work with TDCX:
- Attractive remuneration, great perks, and performance incentives
- Medical Subscription
- Bookster Subscription
- Free coffee and tea at the office
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore #BeHappier at work
- Be coached and mentored by experts in your field
- Join a global company with 27 years of experience and more than 350+ industry awards
Sfaturi de siguranta
- Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
- Daca aveti impresia ca acest anunt nu este real, va rugam sa il raportati apasand butonul "Raporteaza Job"
This action will pause all job alerts. Are you sure?
Fii informat
Aboneaza-te la newsletter-ul nostru si primeste cele mai recente oferte de munca si informatii despre cariera direct in inbox-ul tau.
Securitatea datelor dumneavoastra este importanta pentru noi. Citeste Politica de confidentialitate.