Booking Coordinator

​

About the role

This role is an excellent starting point within the business, giving the successful candidate the opportunity to look behind the scenes of a fast-growing Language Service Provider on a hybrid basis, working 10am-7pm, Monday - Friday.
As a Booking Coordinator, based in the Operations Department, you will provide support to all areas within the business, as well as communicating with our interpreters and clients. The role offers a great opportunity to learn a wide variety of skills within a fast-paced growing area of the business.
We are looking for highly organised, self motivated, quick thinking individuals to join our successful and ever expanding team.

​

Main Duties & Responsibilities

• To manage a large amount of inbound & outbound calls in a professional manner, booking interpreters onto relevant jobs, resolving queries and liaising with other departments
• Multitasking between calls, alongside handling a large volume of emails from clients and interpreters
• Maintaining professional communication with interpreters and clients regarding their bookings when dealing with queries
• Prioritising tasks within the team, showing organisation, quick thinking and flexibility
• Assist other departments when support is required
• Troubleshooting to ensure we provide the best possible service in unexpected scenarios


Benefits:
​
• Hybrid work set up (4 days in the office, 1 day from home)
• Private medical insurance
• Meal tickets (30 RON/Day)
• Yearly Eyeglasses Replacement Budget (600 RON)
• 20 Annual leave days, with +1 annual leave day per year worked
• Welcome package
• Game/Recreation Room
• Roof top terrace
• Brand new modern office centrally located
• Coffee/Refreshments/Breakfast/Fresh Fruit provided daily
• Monthly & Yearly Employee awards
• A young and vibrant team always there to offer support
• Engagement and fun events throughout the year
• Training and career development opportunities within a new and rapid growing business