Discover ING Hubs Romania

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies. Formerly known as ING Tech, as of 2022 we provide borderless services with bank-wide capabilities under the name of ING Hubs Romania and operate from two locations: Bucharest and Cluj-Napoca.

With the help of over 1600 engineers, risk, and operations professionals, we offer 130 services in tech, non-financial risk & compliance, audit and retail operations to 24 ING units worldwide.

Our tech capabilities remain the core of our business, with more than 1300 colleagues active in Data Management, TouchPoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged. Work ethics, honesty and knowledge sharing are key to our teams and we’re always looking for like-minded people.

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

· At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

The Mission

Keeping ING safe, secure and compliant is a top priority of the ING Think Forward Global Strategy. It’s part of who we are: integrity is at the heart of our Orange Code – the ING values and behaviors. Know your customer (KYC) is the first step towards a safe and compliant bank. It ensures we only do business with people and companies we have verified as being trustworthy. This includes carrying out customer due diligence checks, updating customer files, screening customers and transactions, monitoring transactions and reporting suspicious activities.

The Global Know Your Customer organization is a first line department providing the ING business and functions guidance with standardized solutions in various KYC related regulations (on process, control, and digital solutions, etc.) as well as support to realize operational excellence.

We are looking for a business data analyst who will be part of this global organization, but work from Bucharest, joining forces with the rest of the 1000+ colleagues here who work on different strategic ING initiatives.

He/she will be involved with the development of state of the art solutions on socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 20+ countries, affecting 36 million ING customers.

Through this we will be able to deliver our customers an optimal KYC experience whilst remaining compliant and in control of our risks and processes on a global scale. You will be in contact with market leading vendors and thought leaders in their respective domains. As such, you will be working with many colleagues from different disciplines, geographies and backgrounds.

Your Day to Day

As a Business Data Analyst you will analyze data (using data tools: SQL) from +20 countries which will be consuming multiple GKYC services (eg. Transaction Monitoring, Customer Due Diligence, Customer Screening) and will also communicate in the appropriate level with relevant business/technical stakeholders from these countries. You will also have to support the definition and follow up on the milestones of Data Roadmaps related to these countries.

To ensure that the data of our ING customers is efficiently handled, the data analyst defines and ensures that the requirements and controls are in place to guarantee that the right data with the right quality out of 20+ countries is available to the different KYC applications.

Next to this:

· You help ING prevent Money Laundering and Financial Crimes globally;

· You solve complex IT problems and challenges;

· You analyze business requirements for the development of products and services in the KYC scope;

· You are always looking to optimize and automate processes and data according to the data standards, knowing how to include quality by design;

· You simplify solutions and processes in a complex and fragmented IT landscape and tell the story clearly to various international stakeholders;

· You stimulate cross-border interaction and alignment between people, Tribes, Squads, Chapters, FO organisations, Local KYC activities and Service organisations;

· You ensure compliance with ING’s policies and standards;

· You refine stories in a straightforward and executional way to optimize velocity;

· You give and ask for constructive feedback;

· You build the bridge between business and IT.

What you’ll bring to the team

Experience:

• Mandatory:

· You have a minimum of 3+ years of working experience in IT process and/or tooling implementation (Consulting experience is a big plus);

· You have participated in realizing regulatory/processes changes and translating regulatory requirements into functional designs and/or processes (experience within the areas of Financial Economic Crime, Anti Money Laundering or Compliance is a plus);

· Previous experience with data management (data flows, data analysis, data integration, data quality, data governance)

· Previous experience with (at least) basic SQL queries for checking large sets of data

· You have analytical skills and problem solving: you bring structure and quickly find the core problem with a critical thinking mind set;

· You focus on delivery through collaboration, ability to bring people together to work towards the same purpose;

· You take responsibility, steer strategy and realizations based on facts and data, managerial courage to ask questions and make decisions;

· You can easily “switch context” – so you are able to drive multiple (and distinct) topics during the day within an Agile environment where change is constant;

• Nice to have:

· You have strong communication, presentation, networking and influencing skills;

· You are a strong analytical and abstract thinker;

· You share and adhere to the ING values of honesty, prudence and responsibility;

· You are an energetic & approachable professional;

· You have a master or bachelor degree (IT, Engineering, Maths or Economics/Business);

• Foreign languages: English (advanced);
• Education: You have a master or bachelor degree (IT, Engineering, Maths or Economics/Business);