Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!

Mission

• The WB & GS Area has a portfolio of 23 applications which support business flows from all business lines of the bank as Financial Markets, Lending WB, Generic Services, HR, Collection, Garnishments, Trade, Document management.
• The WB & GS DevOps chapter consists of 6 engineers  dedicated to Level 2 support activities (incident management and problem management) and  being involved also in Second day operations activities as: automatic deployment, application administration,  patching, disaster recovery.

The IT Chapter Lead

• Is accountable to identify and fulfil IT knowledge gaps within our area ensuring that Squads are qualitatively properly staffed;
• Stimulates the Chapter members towards continuous improvement of their skills and the area of expertise as a whole;
• Encourages and stimulates employees to take responsibility for their own development and employability;
• Coaches individual Chapter members, both regarding expertise related skills and behavioural aspects;
• Propagates a culture that fits with the agile way of working and is a role model;
• Determines, together with the Chapter members, the way of working in his/her IT Chapter and sets standards for the area of expertise.

Your Day-to-Day

You hierarchically oversee a chapter of 6 engineers, including ‘people management’. This covers the recruiting of new talents, administration, personal development, and evaluation of your Chapter members. You inspire and encourage your Chapter members to develop themselves, providing them coaching on both the professional as well as the personal level. This could be part of your personal development as well, if not fully familiar with it at this point in time in your professional career.
In short, your key responsibilities are:

• Being an ambassador for cultural change and a role model in terms of the new Agile Way of Working: ensure continuous learning based on feedback, taking into account the different backgrounds of people across cultures and geographies;
• Sharing passion and expert knowledge in your field of expertise;
• Highly proficient at helping the organization structure complex engineering issues, aware of different development methodologies, Identity and Access Management, IT Risk control, Infra provisioning, Change Management, CI/CD;
• Encouraging and facilitating people in the Chapter to continuously develop themselves, both personally and within their area of expertise, so that they remain up-to-date in their field of expertise.
• Maintain SLA, System Availability, Capacity management, and Performance KPI
• Investigate, analyze and document production incidents, according to SLA agreement and urgency;
• Escalation of incidents to 3rd line support, if needed. Work closely with all parties necessary in order to solve problems;
• Collaborate with other teams to ensure that the application is functioning as expected;
• Deploy application functionality in Test, Acceptance and Production;
• Maintain application documentation;
• Participate in DR/BCP plans.

What you bring to the team

You are a driven and passionate IT engineer with an interest in people. You are ambitious with what you and your Chapter want to achieve. You stimulate your Chapter members towards continuous improvement of their skills. You encourage and stimulate them to take responsibility for their own development and employability. You are a coach to individual Chapter members, both regarding Chapter related skills and behavioural aspects. You bring positive energy to the Tribe and have very good social and communication skills.
The DevOps chapter is seeking a leader. The experience we need you to bring to the table:

• Intimate understanding and key DevOps responsibilities and concepts;
• Experience in continuous integration and continuous deployment pipeline processes for fast integration of testing, deployment, and delivery environments;
• Ability to effectively interface with technical and non-technical staff at all organizational levels;
• Excellent problem solving/analytical skills and knowledge of analytical tools;
• Hands-on experience in process automation, technology efficiency and effectiveness;
• Excellent technical documentation skills;
• Experience with agile software development methodology and practices.
• Strong  knowledge of SQL
• Good knowledge of monitoring tools like Grafana, Zabbix, Kibana or Prometheus
• Ability to work under strict deadlines 
• Knowledge of MSSQL,Oracle,Windows Server
• Knowledge of PowerShell scripting
• Experience with complex projects

Nice to have

• Knowledge of Microsoft Azure CI/CD pipelines
• Experience with the following technologies is an advantage: Elasticsearch, Logstash, Kibana,Grafana, Prometheus
• Knowledge of and experience with Automation tools and processes (ansible, git)
• Experience using Agile methodology is a plus
• Linux operating systems (RHEL/CentOS)

What we offer

• Impactful work in a fun and collaborative environment;
• Open-concept offices designed for both team work and relaxation;
• Corporate events and social gatherings;
• Hybrid way of working with flexible working schedule and short week options;
• Monthly budget on Benefit platform;
• Extra annual leave days depending on the total length of working experience;
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications;
• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments;
• Context to make an impact through Sustainability and Corporate Social Responsibility projects.