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Contract Period: January 2025 – December 2025

Start Date: ASAP (as soon as possible)

Location: No restrictions (remote work possible, with one two-week onboarding trip to Germany)



Languages:

- German: B2+ level (spoken and written)

- English: C1 level (for collaboration with international teams)



Technical Skills:

- Strong expertise in Cisco Unified Communication Manager systems (CUCM, CUP, Unity, Andtek, etc.)

- Familiarity with Cisco Jabber and Genesys Contact Center

- Experience with Cisco UCS hypervisors for virtualization

- SOAP AXL interface knowledge

- Basic understanding of LDAP and network technology

- Troubleshooting experience for telephony infrastructures and connected management systems



Certifications:

- CCNA Collaboration

- CCNP Collaboration



Personal Skills:

- Excellent communication and teamwork abilities

- Customer- and results-oriented mindset

- Openness to tackling diverse challenges

Responsabilitati

- Daily system management in the Cisco Voice environment (CUCM, CUP, Unity, Andtek, etc.)

- Troubleshooting and resolving technical issues in telephony infrastructure

- Analyzing and solving cross-system errors

- Participating in ITIL-based processes (incident, change, and problem management)

- Managing and updating technical documentation, including operating manuals

- Conducting updates, patches, and version changes for central and decentralized components

- Supporting the customer’s team with workshops and training sessions for system operations and end-users

- Ensuring smooth collaboration with international teams and external partners

Alte informatii

- Freelance contract with up to 1600 hours per year, divided into quarterly assignments

- No travel required, except for a two-week onboarding session in Germany

- Applicants must specify their hourly rate (excluding VAT) in their proposal, which will be forwarded to the client



How to Apply:

Send your updated CV and financial proposal. Please include the following:

- Your hourly rate (excluding VAT)

- Your availability to start

- Relevant certifications and experience



Take this opportunity to join a challenging and exciting project in the Cisco Voice technology field!



Application Deadline: ASAP.