Short company description

Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.





#FriendsWorkingTogether

Requirements

We are in the business of helping people: we provide client support and technical issue solutions for the clients who need it.



Therefore we are looking for colleagues who are self motivated, detail-oriented and well organized, with excellent communication and interpersonal skills.



So, if you have the following, make sure to let us know!



- Customer focus and fluent German speaking and comprehension skills;

- Must be able to communicate to customers in a professional manner and convey issues preventing order process effectively;

- Typing skills and keyboard control functions to enhance data entry productivity.

Responsibilities

- Provide support, including procedural documentation;

- Respond within agreed time limits to call-outs;

- Work continuously on a task until completion (or referral to third parties, if appropriate);

- Prioritize and manage many open cases at one time;

- Establish a good working relationship with customers and other professionals.



We offer:

- Private medical insurance;

- Meal Tickets;

- A 7card Subscription;

- Incentives and also bonuses for our employees – financial and non-financial;

- The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.

Benefits

• 
  
• 
  Performance bonus
  
  
• 
  Trainings
  
  
• 
  Extra days off
  
  
• 
  Meal vouchers