Cloud Support Engineer - Tier 1
Adaugat: 2 săptămâni în urmă
Yalos Software Labs
Cloud Support Engineer - Tier 1
Adaugat: 2 săptămâni în urmă
Yalos Software Labs
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Your focus will be placed on the cloud infrastructure.
This position implies working in 12 hour-shifts (24x7) with 4-5 days ︁︀︂︃︃︇︂︁︃︁off in between.
The working schedule is 07:00-19:00 and 19:00-07:00 -- during training, you will work 8 hours/day, from 09:00 to 18:00, with a one-hour lunch break.
Night and weekend working hours have differentiated pay (125%).
Your Role:
Respond to incidents and participate in root cause analysis;
Work collaboratively with your teammates to ensure system functionality and uptime;
Apply Cloud Infrastructure practices and procedures to our services to improve reliability and keep the SLOs met;
Provide technical assistance to our customers;
Perform configuration management in production and non-production cloud environments.
What we offer:
Attractive salary;
Meal tickets and Gift card;
A monetary bonus (KPI) for the top performer each month;
Private healthcare (Regina Maria – Premium partner);
The opportunity to work from our central office & remote, from home;
Top-notch equipment;
Professional courses and certifications;
An amazing working environment;
Kind and professional people to work with;
Social events (Teambuilding, Christmas party, Barbeque meetings, etc.).
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