C
Collections Specialist with Dutch
Companie Verificata
Adaugat: 1 lună în urmă
Capgemini Services Romania SRL
Collections Specialist with Dutch
Companie Verificata
Adaugat: 1 lună în urmă
Capgemini Services Romania SRL
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Companie
:
Capgemini Services Romania SRL
Functia Jobului
:
Contabilitate, audit & finante
Industrie
:
Bancar, finante si asigurari
Locatie
:
Locatie remote
Tip job
:
Program Full Time
Nivel experienta
:
Junior
Vechime
:
Fara experienta/Mai putin de 1 an
Descriere
:
- Working schedule: Monday to Friday within business hours
- Responsible for the day-to-day management of the client’s Accounts Receivable portfolio
- Ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed Service Level Agreements
- Ensure quick resolution by the Credit Control Team of issues and escalated items
- Manage a complex AR portfolio, negotiates and implements payment solutions with clients
- Responsible for achieving cash collection and ageing targets
- Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio
- Regularly assess all credit management controls and procedures for change and improvement
- Develop strategies and solutions for problematic customers
- Develop strategies and solutions to overcome credit management and credit control challenges
- Is able to develop customer complex account reconciliations
- Ensure cash collection targets are met
- Confident communicator who is able to articulate complex concepts in a manner that leads to desired outcomes
- Good communicator who can articulate complex concepts with key stakeholders across different levels in a manner that leads to desired outcomes
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