Contact Center Associate with German (Work from Office)
Adaugat: 2 zile în urmă
IGT SERVICES AND TECHNOLOGIES S.R.L.
Contact Center Associate with German (Work from Office)
Adaugat: 2 zile în urmă
IGT SERVICES AND TECHNOLOGIES S.R.L.
Candidatul ideal
Your Profile
- Excellent speaking and writing skills in German (C1/C2 level) and English – fluency in speaking and writing correctly and at ease - mandatory
- Previous work experience in an international tourism environment is a valuable advantage, but not mandatory
- Good Communication and Customer Service skills, any experience in BPO / Contact center will be an added advantage
- Graduate in any discipline / Under graduates
- Willingness to search for required information from customer with a strong focus on solving client’s requests
- Proficient in Microsoft Office, Outlook, Social Media
- Willing to work in a contact center environment with rotational shifts
Descrierea jobului
Responsibilities
- Deliver exemplary customer service via phone calls / email / social media
- As part of the Contact Center team, manage phone calls /email / social media customer’s requests and handle queries about new reservations, changes to existing bookings and other aspects of hotels, services, baggage queries
We Offer
- Competitive salary package
- Thorough training enabling all team to perform effectively
- Career growth opportunities within an international developing team
Sfaturi de siguranta
- Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
- Daca aveti impresia ca acest anunt nu este real, va rugam sa il raportati apasand butonul "Raporteaza Job"
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