Your role: Your duties and responsibilities

•         Customer Service: customer support activities according to the areas within the scope of the service, specific phone/writing skills and functional technical skills.

•         Help Desk: Customer service activities focused on customer management and troubleshooting/problem solving.

•         Customer Satisfaction: checking and mapping of customer satisfaction.

Other duties

We might ask you to perform other tasks and duties as your role expands.

Your skills, experience, and qualifications required

- Students in the last year of College, University, Faculty of Economics, Finance or bachelor’s degree in Economics and Finance.

·         Written & verbal Italian skills.

·         Knowledge of English language is an added advantage.

·         Excellent knowledge of the Microsoft Office 

·         Excellent communication and negotiation skills, aptitude for teamwork and strong customer orientation 

What we offer:

·          A 3 month long paid training period.

·          Working in a young team.

·          Italian languages lessons, continuous learning, professional growth opportunities.

·          Permanent employment contract with full social package

Location type: Hybrid, after the training period