Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.We are inviting applications for the role of Content Moderation – Process Associate - Russian – On site BucharestWe’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environmentResponsibilities Provide resolution to maintain standards of qualityReview content and provide resolution based on prescribed guidelinesRecognize trends and patterns and raise issues timelyProvide insights to help improve the support to the usersMaintain a thorough understanding of process and policiesProvide excellent customer service to our customersThis job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in youMinimum qualifications Any Graduate (PG an added advantage)Freshers are eligibleFluent in Read/Write in English & Russian Language Preferred qualifications Effective probing skills and analyzing / understanding skillsProblem solving skills with customer centric approachMust be able to work on a flexible schedule (including weekend shift work) What can we offer?·Attractive salary.·Stable job offers - employment contract.·Work in a multicultural environment;·Various trainings (initiating, soft skills).·Possibility of development;·Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).