Short company description

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.


In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

Requirements

Skills that make your work successful:

-You have advanced English language skills (B2, C1);

-Nice to have italian skills ( B1 minimum);

-You are familiar with MS Word, MS Excel, MS Outlook;

-You are not experienced in the job field, but you want to develop your skills together with our professionals;

-You are a team player with good communication skills;



You are self-motivated, with a positive attitude and approach;



You are able to solve urgent matters and work under pressure;



You are responsible in a work environment.

Responsibilities

How you’ll make an impact:

-Collaborate with the local sales team;

-Provide support to the sellers through a proactive, efficient and customer friendly manner;

-Receive and validate requests for creating, activation or modification of the Customer Service Contract;

-Administer Customer Service contracts requests in Service Contracts system;

-Receive, validate and administer Customer Master Date creation/modification requests;

-Collaborate with local client's dealers for any missing or incosistent information;

-Recieve, verify and share approved Commission files;

-Creation of manual invoices/credit notes as per defined work instructions;

-Respond to queries received by email, ticket or phone;

-Prepare defined reports based on data extracted from the system;

Other info

Employee Benefits – Be well, work well, live well



Be at your physical best & take advantage of additional financial support

-Flexible medical & dental subscription plan with Regina Maria;

-Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);

-Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;

-Discount on Accenture shares through Employee Shares Purchase Plan;

-Referral bonus, depending on the career level of the job opening;

-Life insurance for you and your loved ones.



Follow your purpose



-23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;

-Additional private pension plan, starting the second month of employment;

-Flexible working hours depending on project specifics;

-Access to a wide range of training and development opportunities;

-Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies, Pride, disability, expats).



Care for you and your loved ones



-Psychological and psychotherapy counselling support;

-Premium access to well-being apps (Calm and Wysa);

-Paid maternity or paternity leave;

-Children educational reimbursement;

-Support for adoption & psychological, financial and legal sessions for everyone in your household.



At the heart of change, there is a great human. Bring your ideas, ingenuity and passion and be part of our team!

Benefits

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  Performance bonus
  
  
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  Medical subscription
  
  
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  Dental subscription
  
  
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  Life insurance
  
  
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  Private pension
  
  
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  Trainings
  
  
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  Bookster subscription
  
  
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  Extra days off
  
  
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  Laptop