Customer Advisor with Croatian - Cluj-Napoca
Adaugat: 2 săptămâni în urmă
Foundever
Customer Advisor with Croatian - Cluj-Napoca
Adaugat: 2 săptămâni în urmă
Foundever
Acest anunt este cu aplicare externa. Cand dati click pe Aplicare Externa veti fi redirectionat pe un alt site pentru a aplica.
- Communication via emails, tickets, and chat with existing customers in order to solve their issues related
to the ︁︀︂︃︃︉︆︆︄products
- Giving information about the client to existing customers and prospects via email, handling tickets, and chat
if available for specific LOB and handling the inquiries in a case-closing manner
- Secure and deepen client retention, contribute to excellent customer support and
recognize/promote suitable products and services
- Secure that all complaints are being recognized, recorded confirmed, and solved effectively
- A responsible and reliable attitude to ensure that the daily adherence plan is being observed
- Secure that all customer contacts are being handled in an efficient and effective way
- Supply high-quality service through adherence to given processes and procedures
- Updating the database of customers and documenting activities and history for further contacts and
campaigns
- Reporting the most common issues to the support team for further escalations
Relocation package (if needed) and our offer to you:
Signing Bonus - 1000 EUR.
Transportation nightshifts until the accommodation.
6 months accommodation.
Up to 200 EUR refund from the first travel to Romania.
First travel to Romania fully covered by Foundever.
Meal tickets (30 RON/day).
Private medical package.
Paid professional training.
Internal development opportunities - career path.
Discounts with our current partners.
Access to the 7card by Gympass monthly subscription.
Employee assistance/wellbeing program subscription.
Sfaturi de siguranta
- Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
- Daca aveti impresia ca acest anunt nu este real, va rugam sa il raportati apasand butonul "Raporteaza Job"
This action will pause all job alerts. Are you sure?
Fii informat
Aboneaza-te la newsletter-ul nostru si primeste cele mai recente oferte de munca si informatii despre cariera direct in inbox-ul tau.
Securitatea datelor dumneavoastra este importanta pentru noi. Citeste Politica de confidentialitate.