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Customer Care Engineer with French

Adaugat: 1 lună în urmă

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Companie :
SalesConsulting
Functia Jobului :
Servicii pentru clienti & suport
Industrie :
IT si telecomunicatii
Locatie & Tipul Jobului :
Cluj-Napoca | Program Full Time
Nivel experienta :
Fara experienta
Vechime :
Fara experienta/Mai putin de 1 an
Descriere :


Scurta descriere a companiei


Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.





Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.


We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:


- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)


- OUTSOURCING (BPO/SSC/CC)


- IT & C (C++, C#, .NET, Java, Linux etc)


- FMCG (sales & purchasing positions; all levels)


- PHARMA (all levels)


Cerinte


REQUIRED QUALIFICATIONS AND EXPERIENCE

- University degree in Engineering (Process Engineering);

- 1-3 years experience in a similar position or in a commercial environment (technical support, quotations, technical sales);

- Languages: French & English - advanced level;

- PC skills: MS Office, Internet.



CORE COMPETENCIES

- Customer Focus

- Action Oriented

- Interpersonal Savvy

- Peer Relationships

- Attention to Details

- Integrity and Trust

- Drive Results


Responsabilitati


SPECIFIC JOB RESPONSIBILITIES

- Review the Request for Quote (RFQ) received from locations across Europe.

- Identify customer needs understand basic technical requirements, liaise with customers, sales teams and factories (as needed) and determine the corresponding product to be offered

- Configure the products to validate the model number, confirm price and lead time

- Create a quote in Oracle, and submit the proposal to customers on time, technically and commercially accurate

- Verify that purchase orders are in accordance with the offered technical proposal and commercial terms. Help resolve any technical-related issues that may occur with the customer

- Assist other departments in solving low technical complexity-related issues on existing quotes and associated orders

- Specify a delivery time for the selected products.

- Act as a liaison between sales offices – factories – customers.

- Provide general support for sales offices.

- Develop and maintain a sound knowledge of products and applications.

- Draw-up specific activity reports.

- Occasionally engage with customers communicating in a professional manner with the highest standards


Beneficii




  • Bonus de performanta


  • Al 13-lea salariu


  • Prime ocazii speciale
    (ex: Paste, Craciun, 8 mar etc)


  • Asigurare medicala


  • Training-uri


  • Abonament Bookster


  • Decontarea transportului


  • Program de lucru flexibil


  • Petreceri/evenimente companie


  • Laptop


  • Tichete de masa




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