Key responsibilities:

• 
  
• Taking  the  orders: check customer demands and analyze the orders;
  
• Registers customer orders in our system (SAP)  and confirm to the customers  the best delivery date and give them a clear and effective solution.
  
• Informs the customers about all of changes in delivery schedules.
  
• Assures and coordinates the internal transport and export for all customer orders;
  
• Making commercial invoices and all documents necessary for them according to our legal requirements;
  
• Maintains SAP data on: customer orders, system parameters, commercial conditions, forms, sales prices, etc.
  
• Updated the long-term sales plan according to the data provided by the sales representatives.
  
• Making daily/monthly necessary  reports;
  
• Manage customer relationships with a complete, timely and  clear communications.
  

Reporting Relationships:

The Customer service will report to the Supply Chain Manager.



Desired skills & Experience:

• 
  
• University degree in a technical or economics area;
  
• Any type of certification in customer service  would be an advantage;
  
• Minimum 3 years’ experience;
  
• Knowledge of customs legislation;
  
• We are very interested in proactive attitude, strong customer orientation, attention to details, independent, structured and analytical attitude;
  
• Good communicative skills and capacity to teamwork;
  
• Ability to quickly adapt to changing environment, team-player mindset;
  
• Decision-making & problem-solving skills';
  
• Computer skills : (MS Office),  SAP program;
  
• Excellent  English knowledge language (writing and speaking).
  

We offer:

• 
  
• Compensation: competitive salary package;
  
• We have flexible benefits for you: private health insurance, monthly meal tickets;
  
• Have extra vacation days based on your work experience.
  

Beneficii

• 
  
• 
  Bonus de performanta
  
  
• 
  Al 13-lea salariu
  
  
• 
  Prime de vacanta
  
  
• 
  Asigurare medicala
  
  
• 
  Training-uri
  
  
• 
  Cursuri
  
  
• 
  Certificari/Atestate
  
  
• 
  Indemnizatie telemunca / decontare utilitati
  
  
• 
  Decontarea transportului
  
  
• 
  Plata / compensare ore suplimentare
  
  
• 
  Zile libere suplimentare
  
  
• 
  Teambuilding-uri / excursii
  
  
• 
  Petreceri/evenimente companie
  
  
• 
  Laptop
  
  
• 
  Telefon mobil
  
  
• 
  Tichete de masa
  
  
• 
  Tichete cadou