Customer Relation Specialist with German
Companie Verificata
Adaugat: Ieri
Michelin
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Companie
:
Michelin
Functia Jobului
:
Administratie, personal administrativ
Industrie
:
IT si telecomunicatii
Locatie & Tipul Jobului
:
Bucuresti | Program Full Time
Nivel experienta
:
Fara experienta
Descriere
:
What will you do?
Ensure Level 1 Support to: Customers and Service Providers (Claim management included):
- Provide operational support to the customer or service provider through different channels (phone, chat, email, etc.).
- Assist the Customer/Service Provider with any aspect of services operations question: problems, training, compliance, escalations, etc
- Confirm customer and vehicle data.
- Provide help and answer questions on billing and invoice disputes (divergent values, payment)
- Analyze complaints received
- Proposal for measures to improve practices
- Resolution of complaints
Sfaturi de siguranta
- Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
- Daca aveti impresia ca acest anunt nu este real, va rugam sa il raportati apasand butonul "Raporteaza Job"
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