Candidatul ideal

Requirements:

We are looking for people who have some customer support experience already to join a growing team in our Bucharest studios and offices. Proficient English level and enthusiastic customer support-oriented spirit, with a high attention to detail.

Descrierea jobului

Purpose of the job:

Maintaining an effective professional relationship with partner operators by monitoring the communication between our game presenters and players and providing assistance to players and operators in a preventive and reactive manner. The role collaborates and provides support for tour managers for the supervision, organization, and coordination of game operations in the studio, replacing their activity in case of their absence.


Responsibilities :

You will receive all technical and job training, including in how to check audio and video transmissions in real time, checking communication logs, creating required reports, how to handle player issues and much more in this varied position.