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Customer Service Analyst

Companie Verificata

Adaugat: 5 zile în urmă

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Companie:
SC Sprint Textile Decorations SRL
Functia Jobului:
Vanzari & comert
Locatie & Tipul Jobului:
Baia Mare | Program Full Time
Nivel experienta:
Junior
Vechime:
Fara experienta/Mai putin de 1 an
Descriere:

RESPONSIBILITIES:

  • Maintain relationships with customers (phone, email);
  • Complete database of customers with complete identification data, contacts, telephone, e-mail;
  • Process orders and requests for offers;
  • Communicate and facilitate the distribution of relevant information in all company departments;
  • Generate, process and complete specific reports;
  • Interact by phone / e-mail with clients for identifying problems and finding appropriate solutions;
  • Prepares bills and give it at Accounting Department;
  • Transmit direct information about : complaints and / or claims of any nature on the relationship between customer and organization (non-receipt of goods ordered, receiving partial or wrong, change of address, non-receipt of invoices, payments double or incorrect, returns / Returns / referral back, product and services quality, inquiries and suggestions from customers, etc.);
  • Have contact with companies, specifically in the printing/decoration industry.

Sfaturi de siguranta

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Numele anuntului: Customer Service Analyst
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