Customer Success Consultant - German Speaker (f/m/x)
Adaugat: 3 săptămâni în urmă
AUTO1 Global Services GmbH & Co. KG
Customer Success Consultant - German Speaker (f/m/x)
Adaugat: 3 săptămâni în urmă
AUTO1 Global Services GmbH & Co. KG
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Your role will be crucial in driving revenue growth by engaging with customers, understanding their needs and coordinating appointments for our 130 branches in Germany and Austria. Our customer service is not only the first point of contact for our customers, but also the flagship of our company. By providing superior and unique services, we ensure that our customers' expectations are consistently exceeded and customer satisfaction is always outstanding
Your new role:
•Drive sales through proactive B2C calls, engaging customers to understand their needs and coordinate branch evaluation visits;
•Ensure client satisfaction, clarify information, research every issue and provide optimal solutions;
•Build lasting relationships with customers, making sure their needs are met;
•Go the extra mile to engage customers.
What you can expect from us:
•Permanent work contract, full time;
•Hybrid work, 1 week from the office, 1 week home;
•A nice office just 1 minute away from Pipera metro station;
•A warm team atmosphere and fun team events;
•Private health insurance via Medicover;
•Open communication and delivering results are more important to us than a dress code;
•Inclusive and respectful multicultural work environment;
•Continuous personal and professional development.
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