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Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.





Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.


We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:


- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)


- OUTSOURCING (BPO/SSC/CC)


- IT & C (C++, C#, .NET, Java, Linux etc)


- FMCG (sales & purchasing positions; all levels)


- PHARMA (all levels)

Cerinte

Excellent written and verbal communication skills in Croatian

Good English skills

Good MS Office skills

High motivation and enthusiastic approach

Self-organized

Responsabilitati

Communication via emails, tickets, and chat with existing customers in order to solve their issues related to the products

Giving information about the client to existing customers and prospects via email, handling tickets, and chat if available for specific LOB and handling the inquiries in a case-closing manner

Secure and deepen client retention, contribute to excellent customer support and recognize/promote suitable products and services

Secure that all complaints are being recognized, recorded confirmed, and solved effectively

Secure that all customer contacts are being handled in an efficient and effective way

Updating the database of customers and documenting activities and history for further contacts and campaigns

Reporting the most common issues to the support team for further escalations

Adhering to project deadlines and quality standards.

Gather and analyze customer feedback to identify areas for improvement and make recommendations to enhance the overall customer experience

Beneficii

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  Bonus la angajare
  
  
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  Prima pentru relocare
  
  
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  Discount produse companie /companii partenere