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K

Customer Support Assistant

Companie Verificata

Adaugat: 1 săptămână în urmă

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Companie:
KeepCalling
Functia Jobului:
Administratie, personal administrativ
Industrie:
IT si telecomunicatii
Locatie & Tipul Jobului:
Sibiu | Program Full Time
Nivel experienta:
Junior
Vechime:
Fara experienta/Mai putin de 1 an
Descriere:

If you’re up for the challenge, you’d bе:

  • Handling inbound cаlls & emails (this is not a Telesales or cold-calling position).
  • Providing telеphone & email support to customers
  • Assisting customers with using the services аnd troublеshooting problems
  • Identifying and escalating priority issues
  • Verifying customer account information
  • Routing trouble tickets to the appropriate resource
  • Following up customer calls where necessary
  • Completing test calls for connection issues


Why join us?

Because you are looking for an environment able to help you grow professionally by offering you the chance to work on challenging projects alongside some of the most talented people you’ve ever met.


Our offer:


Attractive compensation package

  • Fixed salary compensation
  • Meal Tickets
  • Referral Bonus


Health and Wellbeing

  • 7Card Partnership
  • Medical Benefits at MedLife
  • Wellness Program


Personal and professional development

  • Fully paid training
  • KeepCalling Library
  • Bookster Subscription
  • KC Academy - internal training program


Extra Perks

  • Between 21-27 Vacation Days
  • Balanced Schedule, without overnight shifts
  • Friendly working environment in a modern spacious office located centrally

Sfaturi de siguranta

  • Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
  • Daca aveti impresia ca acest anunt nu este real, va rugam sa il raportati apasand butonul "Raporteaza Job"
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Numele anuntului: Customer Support Assistant
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