H
Customer Support Officer (work from home)
Companie Verificata
Adaugat: 2 săptămâni în urmă
Homey
Customer Support Officer (work from home)
Companie Verificata
Adaugat: 2 săptămâni în urmă
Homey
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Companie
:
Homey
Functia Jobului
:
Servicii pentru clienti & suport
Industrie
:
IT si telecomunicatii
Locatie
:
Locatie remote
Tip job
:
Program Full Time
Nivel experienta
:
Junior
Vechime
:
Fara experienta/Mai putin de 1 an
Descriere
:
AT HOMEY YOU WILL
- Be the face of homey, the first point of contact for all our guests mostly via e-mail, chat, and phone;
- Guide guests through the homey experience, ensuring they are able to make the most out of their stay;
- Handle all guest interactions with the highest level of hospitality and professionalism;
- Troubleshoot minor maintenance and technology issues (e.g., light bulb replacements, access to units, wi-fi connectivity, etc.);
- Manage the reservation process from start to finish;
- Coordinate with our city teams to resolve issues on the ground and keep the guests updated;
- Provide accurate, valid, and complete information by using the right methods/tools;
- Follow communication procedures, guidelines, and policies;
- Possibility to work remotely, hybrid, or from the office (Bucharest);
- Availability to work in flexible shifts (day and evening) from Monday to Sunday (5 working days, 2 free days).
Sfaturi de siguranta
- Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
- Daca aveti impresia ca acest anunt nu este real, va rugam sa il raportati apasand butonul "Raporteaza Job"
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