Customer Support Specialist
Adaugat: 4 săptămâni în urmă
DEEP GAMES S.R.L.
Customer Support Specialist
Adaugat: 4 săptămâni în urmă
DEEP GAMES S.R.L.
Acest anunt este cu aplicare externa. Cand dati click pe Aplicare Externa veti fi redirectionat pe un alt site pentru a aplica.
Responsibilities:
- Providing prompt and quality customer support through various communication channels (chat, email, phone);
- Responding to customer inquiries, assisting with issues related to registration, bonuses, games, and technical problems;
- Resolving customer complaints and ensuring a positive customer experience;
- Handling questions related to withdrawals and account verification;
- Collaborating with other departments to quickly resolve complex customer issues;
- Providing information about new promotions, bonuses, and other casino offers;
- Maintaining customer request logs, tracking, and analyzing frequently occurring problems.
We offer:
- Work in an official online casino project with a dynamic and friendly team;
- Competitive salary;
- Official employment and all social guarantees;
- Full-time employment (Bucharest, Romania), shift work schedule;
- Opportunities for professional growth and development within the company.
Sfaturi de siguranta
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