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Agent suport hotelier/Call Center Agent_Short-Term Rentals

Companie Verificata

Adaugat: 1 săptămână în urmă

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Companie :
PROPERTY CONCEPT
Functia Jobului :
Servicii pentru clienti & suport
Industrie :
Turism si recreere
Salariu :
4.000 - 6.000 LEI/Luna
Locatie :
Bucuresti
Tip job :
Program Full Time
Nivel experienta :
Junior
Descriere :

What You’ll Do

  • Guide guests through the reservation process, ensuring a seamless check-in and check-out experience.
  • Respond to guest inquiries and concerns via phone, email, or chat, in a courteous and timely manner.
  • Coordinate with cleaning and maintenance teams to ensure apartments are always in top condition.
  • Assist in-house guests with all requests and challenges including but not limited to engineering challenges, housekeeping needs and general questions.
  • Handle special requests and provide local recommendations to enhance the guest experience.
  • Monitor and update booking platforms, ensuring accurate information and smooth operations.
  • Resolve any issues proactively, making sure guests feel supported throughout their stay.


What We Offer

  • A dynamic and supportive team in a growing business.
  • Opportunities for professional development and learning.
  • Remote working.
  • A friendly, trust-based work environment where integrity and collaboration matter.
  • Competitive salary with potential for performance-based bonuses.


If you’re passionate about hospitality, customer care, and creating exceptional guest experiences, we’d love to hear from you!

? Apply now and become part of our team!

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