You should have:

• 
  
• Advanced level of French (speaking and writing) and medium level of English
  
• Availability to work on a full time schedule, Monday - Friday, 9:00 - 22:00
  
• Ability to analyze a problem and provide viable solutions
  
• Gracious attitude in client service and efficiency in solving the problems
  
• Efficient use of resources for the effective exercise of the activity
  
• Attention to detail
  
• Good general IT-Knowledge in the area of web-based applications and technologies used in that area
  

Job description:

 

• 
  
• Offering best level customer support or debt collection assistance for French clients via phone or e-mail
  
• Assist French end-clients of a local auto insurance company
  
• Review and interpret customer information in a variety of systems and apply that information to resolving the customer's inquiry
  
• Balance customer service considerations with the exercise of efficiency with respect to time and call control
  

We offer:

• 
  
• Stable job - permanent labor contracts
  
• Working from home, from any location in Romania
  
• Flexible schedule - rotating shifts
  
• Tenure salary increases
  
• Monthly meal tickets
  
• Gym subscriptions reimbursement
  
• Monthly performance bonus
  
• Great rewards for referring your friends: consistent bonuses and prizes
  
• International career - regular training and international career opportunities
  
• Multilingual exposure - improve your spoken and written language skills
  
• Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
  
• Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
  
• Private medical insurance coverage
  
• Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more
  

It’s different here! Check out our Facebook page
Benefits

• 
  
• 
  Performance bonus
  
  
• 
  Medical subscription
  
  
• 
  Dental subscription
  
  
• 
  Trainings
  
  
• 
  Meal vouchers