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Customer Support with Polish & English (Work from office)

Companie Verificata

Adaugat: 3 săptămâni în urmă

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Companie:
TELUS International Europe
Functia Jobului:
Servicii pentru clienti & suport
Industrie:
IT si telecomunicatii
Locatie & Tipul Jobului:
Bucuresti | Program Full Time
Nivel experienta:
Fara experienta
Descriere:

Responsibilities:

  • Answer incoming requests from clients and providing support to them by channels provided by the Bank in Polish language professionally.
  • Escalate complex issues to the appropriate team to ensure rapid support
  • Ensures that appropriate actions are taken to resolve client´s issues and concerns
  • Handling outgoing calls with clients about ad-hoc data information, feedback
  • Closely cooperate with internal teams such as Back Office, IT or other departments to help customers with requirements
  • Register and handle incoming complaints or requests
  • Process product or customer data changes in internal banking systems
  • Share relevant customer feedback to help us improve our offerings
  • Ensure customer satisfaction
  • Other administration activities


We offer:

  • Stable job - permanent labor contracts
  • Above average fixed salary, performance bonuses
  • Relocation package available for candidates from outside Bucharest
  • Monthly meal tickets
  • Free access to our modern and fully-equipped employees' gym space in our offices
  • Public transportation reimbursement, after the trial period
  • International career - paid training and international career opportunities
  • Multilingual exposure - improve your spoken and written language skills
  • Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
  • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
  • Private medical insurance coverage
  • Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more

Sfaturi de siguranta

  • Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
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Numele anuntului: Customer Support with Polish & English (Work from office)
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