Customer Support with Polish & English (Work from office)
Adaugat: 1 săptămână în urmă
TELUS International Europe
Customer Support with Polish & English (Work from office)
Adaugat: 1 săptămână în urmă
TELUS International Europe
Acest anunt este cu aplicare externa. Cand dati click pe Aplicare Externa veti fi redirectionat pe un alt site pentru a aplica.
Responsibilities:
- Answer incoming requests from clients and providing support to them by channels provided by the Bank in Polish language professionally.
- Escalate complex issues to the appropriate team to ensure rapid support
- Ensures that appropriate actions are taken to resolve client´s issues and concerns
- Handling outgoing calls with clients about ad-hoc data information, feedback
- Closely cooperate with internal teams such as Back Office, IT or other departments to help customers with requirements
- Register and handle incoming complaints or requests
- Process product or customer data changes in internal banking systems
- Share relevant customer feedback to help us improve our offerings
- Ensure customer satisfaction
- Other administration activities
We offer:
- Stable job - permanent labor contracts
- Above average fixed salary, performance bonuses
- Relocation package available for candidates from outside Bucharest
- Monthly meal tickets
- Free access to our modern and fully-equipped employees' gym space in our offices
- Public transportation reimbursement, after the trial period
- International career - paid training and international career opportunities
- Multilingual exposure - improve your spoken and written language skills
- Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
- Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
- Private medical insurance coverage
- Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more
Sfaturi de siguranta
- Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
- Daca aveti impresia ca acest anunt nu este real, va rugam sa il raportati apasand butonul "Raporteaza Job"
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