Analytics: utilise data to understand user behaviour and areas for improvement in our marketplace dynamics, sign-up, promotion programs and ︁︀​︂︃︃​︁︂︇​︁︂︈more.
Verbal communication: you are comfortable to give a 30-seconds Uber elevator pitch to a stranger or cold-calling and you are able to communicate to different types of audiences and adapt your message. Moreover, in this role you would assist with local fleet relationships; test and implement fleet tools that help partners with driver onboarding and fleet management
Driver operations: work closely with the Country Ops Manager to find ways to make local operations run more smoothly. Become a project manager, monitor progress and continuously eliminate inefficiencies.
Customer obsession: work with support teams and implement strategic solutions to improve driver & rider experience in your market
Driver & Rider growth: take ownership for Uber’s growth in Romania and collaborate with Regional Operations Team to develop and execute Driver & Rider Channels initiatives. Support launching new cities.
Product Testing: test all new product features in the local context. Provide feedback to EMEA Central and CEE Central team members
Emergency Response & Mitigation: take action in the country to mitigate against crisis/emergency situation