Scurta descriere a companiei

Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.





#FriendsWorkingTogether

Cerinte

Proficient in at least one programming language, preferably Javascript.

● Strong analytical and problem-solving skills.

● Self-starter — able ︉︂︋︁︈︈︄︇​︂︆︄︃​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎to come up to speed on complex, difficult concepts with minimal

assistance.

● Ability to quickly context-switch between multiple complex work streams.

● Instinctive ability to subdivide problems into basic components in order to efficiently

pinpoint the root cause of issues.

● Customer-obsessed attitude — a customer advocate, always going the extra mile.

● Team player with solid communication and presentation skills.

● Proactivity — identify opportunities and take preemptive action against potential

problems.

● Continuous growth — permanently look for areas of improvement, make plans on how to

improve them, and execute those plans.

● Excellent written and verbal communication in English.

Responsabilitati

● Support and maintain customers who have implemented the Customer Identity SaaS

solution, resolving technical and non-technical customer issues in ︁︀​︂︃︃​︇︁​︆︄a timely fashion.

● Operational management of Support tickets.

● Build and maintain excellent relationships with clients and achieve the highest level of

customer satisfaction.

● Work as part of our extended support team, doing whatever it takes to exceed customer

expectations.

● Use your business and technical analysis skills and knowledge of the Development

lifecycle to solve complex issues and promote best practices.

● Collaborate with other departments in the company to achieve customer satisfaction.

Beneficii

• 
  
• 
  Bonus de performanta
  
  
• 
  Abonament medical
  
  
• 
  Abonament la sala sport
  
  
• 
  Training-uri
  
  
• 
  Cursuri
  
  
• 
  Certificari/Atestate
  
  
• 
  Plata / compensare ore suplimentare
  
  
• 
  Program de lucru flexibil
  
  
• 
  Teambuilding-uri / excursii
  
  
• 
  Petreceri/evenimente companie
  
  
• 
  Laptop
  
  
• 
  Fun / Relax Area
  
  
• 
  Tichete de masa