Developer Support Engineer - Brasov (hibrid)
Adaugat: 5 zile în urmă
COMPUTER GENERATED SOLUTIONS ROMANIA SRL
Developer Support Engineer - Brasov (hibrid)
Adaugat: 5 zile în urmă
COMPUTER GENERATED SOLUTIONS ROMANIA SRL
Candidatul ideal
Rrequirements:
● Proficient in at least one programming language, preferably Javascript.
● Strong analytical and problem-solving skills.
● Self-starter — able ︉︂︋︁︈︈︄︇︂︆︄︃︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎to come up to speed on complex, difficult concepts with minimal
assistance.
● Ability to quickly context-switch between multiple complex work streams.
● Instinctive ability to subdivide problems into basic components in order to efficiently
pinpoint the root cause of issues.
● Customer-obsessed attitude — a customer advocate, always going the extra mile.
● Team player with solid communication and presentation skills.
● Proactivity — identify opportunities and take preemptive action against potential
problems.
● Continuous growth — permanently look for areas of improvement, make plans on how to
improve them, and execute those plans.
● Excellent written and verbal communication in English.
Descrierea jobului
Job description:
● Support and maintain customers who have implemented the Customer Identity SaaS
solution, resolving technical and non-technical customer issues in ︁︀︂︃︃︇︁︆︄a timely fashion.
● Operational management of Support tickets.
● Build and maintain excellent relationships with clients and achieve the highest level of
customer satisfaction.
● Work as part of our extended support team, doing whatever it takes to exceed customer
expectations.
● Use your business and technical analysis skills and knowledge of the Development
lifecycle to solve complex issues and promote best practices.
● Collaborate with other departments in the company to achieve customer satisfaction.
Sfaturi de siguranta
- Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
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