Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 1700 high-performing engineers, risk, and operations professionals.

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies.

Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.

Our tech capabilities remain the core of our business, with more than 1500 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work.

We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

The Mission

As an Infrastructure & Application Support Engineer in the Zone Ops & Support team you will be responsible for the maintenance of the Data Lake setup and automating as much as possible your day-to-day tasks.

Your day to day

Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:

• You will be responsible for providing infrastructure and application support, troubleshooting, and ensuring the smooth operation of the Data Lake, using monitoring tools and system diagnostics to identify the source of the problem.
• You solve vulnerabilities and automate system management wherever possible. You automate your day-to-day tasks (within reasonable bounds).
• You are also responsible for securing the system to the latest standards, able to tune the system to the required specifications and you are a great trouble shooter.
• You install the latest features and patches on the Data Lake making use of the already-existent deployment pipelines.
• You communicate with the stakeholders and with the external vendor and manage.
• You manage your incidents and tasks efficiently.
• Uptime is everything, but great performance and predictable throughput are equally important.

What you’ll bring to the team

Experience: more than 3 years.

• Experience working in LINUX environments (sysadmin, patching, debugging);
• Experience with tools such as Ansible, Puppet or Chef, and automated deployment;
• Relevant experience in Ops/DevOps (tools, techniques and concepts) – application support/infrastructure;
• Familiar with IT Security concepts and terminology related to applications, databases, operating systems, and IT operations (patching, vulnerability scanning, backup strategy, zero-day vulnerabilities, DR exercise);
• Strong risk based, analytical and problem-solving skills;
• Basic knowledge of networking concepts (ip routing, firewall, security);
• A desire to learn new technologies and evolve with an ever changing industry;
• Accurate in documenting and following procedures;
• Confrontable to discuss incidents/changes with stakeholders and external Vendor;
• Some knowledge of relational databases.

Nice to have:

• Some experience with administration of IBM InfoSphere suit (different versions 11.5, 11.7);
• Some experience (using these tools) is nice to have: Monitoring Tooling like Prometheus and ElasticStack;
• Developing experience with Python, Bash;
• Experience with Oracle, Kubernetes, Windows Server, Stepping Stones.

Foreign languages: English (advanced).

Education: nice to have Bachelor’s Degree (or higher) in an IT related field.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).