Introduction
In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

#LI-hybrid

Your Role and Responsibilities

• Branching and Release Management: Advise on branching strategy for R3 code release, manage development branches, PR approval, merge process, and deployments into QA and Dev environments
• Access Control and Permissions: Define and manage Adobe AEM ACL permissions in collaboration with development teams and TCI, including modifying group permissions within AEM.
• Environment Setup and Configuration: Oversee the Dispatcher setup with standard and site-specific configurations for Toyota.ca and Lexus.ca, and configure web consoles (OSGI, OKTA, etc.).
• API and Connectivity Management: Coordinate and troubleshoot connectivity between AEM servers and external services (e.g., MuleSoft, BazaarVoice, Stripe, Cludo Search, etc.).
• Monitoring and Maintenance: Monitor system jobs, troubleshoot server-level performance, and manage content sync in non-production environments.
• Hypercare and Go-Live Support: Collaborate with TCI to define hypercare exit criteria, prepare the go-live readiness checklist, and provide input for ongoing support models.

Required Technical and Professional Expertise

• Technical Leadership: Advise on the branching strategy for code release, ensuring alignment with IBM’s technical leadership.
• Collaboration with TCI and AMS: Work with TCI to prepare hypercare and go-live readiness, while coordinating with AMS to validate third-party API connections.
• DevOps and CI/CD Management: Develop and implement DevOps pipelines and templates to support CI/CD activities, ensuring deployments align with TCI DevOps guidelines.
• Dispatcher and AEM Configuration: Lead the setup and configuration of Dispatcher rules and site-specific settings, manage bundle uploads and web console configurations.
• Cutover Execution: Lead the cutover execution process in collaboration with TCI and Adobe MS, ensuring seamless migration and deployment.
• Documentation and Support: Provide necessary documentation for non-production environments, including installation of custom content packages and performance analysis.

Preferred Technical and Professional Expertise
n/a