Key Responsibilities:

Marketplace Operations Monitoring: Oversee marketplace activities conducted through, ensuring picking, packing, and delivery processes meet KPI targets.
Shipment and Returns Tracking: Monitor shipments and returns via Sevensenders Hub and Zalando warehouse, maintaining constant communication with involved teams.
Order Cancellations and Stock-Outs Management: Ensure accurate inventory management and reporting by tracking order cancellations and stock-out situations.
Collaboration with the Finance Team for Month-End Closure: Participate in stock and sales data reconciliation and manage invoices with the finance team.
Operational Performance Monitoring via Warehouse Dashboard: Supervise operational performance and identify potential issues using the Warehouse dashboard.
Management of Koton.ro, Fashiondays, and Emag Processes: Oversee and resolve issues related to orders and their status on these platforms.
Of course! Here is the English version of the job announcement:

Job Announcement: Operational Process Management Specialist

Location: Romania
Department: Operations and Logistics
Position Type: Full-time

Role Description:

We are looking for an experienced professional in operations and process management to join our team. The ideal candidate will oversee the operational activities of our marketplace platforms, ensure the achievement of operational objectives, and maintain efficient communication with teams and logistics partners.

Key Responsibilities:

Marketplace Operations Monitoring: Oversee marketplace activities conducted through KLG, ensuring picking, packing, and delivery processes meet KPI targets.
Shipment and Returns Tracking: Monitor shipments and returns via Sevensenders Hub and Zalando warehouse, maintaining constant communication with involved teams.
Order Cancellations and Stock-Outs Management: Ensure accurate inventory management and reporting by tracking order cancellations and stock-out situations.
Collaboration with the Finance Team for Month-End Closure: Participate in stock and sales data reconciliation and manage invoices with the finance team.
Operational Performance Monitoring via KLG Dashboard: Supervise operational performance and identify potential issues using the KLG dashboard.
Management of Koton.ro, Fashiondays, and Emag Processes: Oversee and resolve issues related to orders and their status on these platforms.

Ideal Candidate:

Experience in Operations and Logistics: Strong understanding of managing operational activities and order flows in a marketplace environment.
Communication Skills: Ability to collaborate effectively with internal and external teams (KLG, Sevensenders, Zalando, etc.).
Analytical Thinking and Attention to Detail: Skills in data analysis and problem-solving to ensure efficient process operation.
Technical Knowledge: Familiarity with Warehouse Management Systems (WMS) and operational monitoring tools.

Benefits:

Dynamic and collaborative work environment
Opportunities for professional development in an international setting
Attractive benefits package, including medical services subscription and employee discount, etc.

If you are proactive, results-oriented, and passionate about operations, we invite you to apply for this role!