What you'll be doing

• Assure operational Transmission Network stability and performance

• Implement and ensure Transmission Network development requirements met on new and existing platforms

• Involvement on specific project assignments with development for Transmission Network Infrastructure domain

• Carry out investigations and interpret diagnosis to validate the root cause of Network incidents, identifies and carries out resolution actions or escalates as required

• Acting as active player in crisis management processes and taking leadership upon request

• Follow up and analyze the QoS indicators related to Transmission Network domains targeting quality improvements and service availability

• Transmission Network Level 2 technical support related to operation and administration of Networks Infrastructure equipment and services

• Operation and System Administration for Transmission Network NMS’s – software and hardware • Operation and Maintenance for Transmission Network DCN (Data Communication Network)

• Solving within SLA quality and time range faults raised by the network management tools or other Technical entities

• Execute acceptance testing of new Transmission Network platforms in line with requirements and validates new equipment integration into the network

• Performs Transmission Network “On Call” activity

• Owning, resolving and escalating to equipment/applications suppliers’ technical problems related to Networks domains in-line with technology agreed KPI targets

• Designing and issuing the forecast for Network equipment spare parts

• Suppliers evaluation

• Produces accurate systems reports, trouble tickets and incident reports