French & English IT Support - Night Shifts
Adaugat: 1 săptămână în urmă
SCC Services Romania
French & English IT Support - Night Shifts
Adaugat: 1 săptămână în urmă
SCC Services Romania
Acest anunt este cu aplicare externa. Cand dati click pe Aplicare Externa veti fi redirectionat pe un alt site pentru a aplica.
Key Responsibilities:
- Take decisions using existing knowledge base and your problem solving skills for the initial diagnostics of the technical incidents;
- Put knowledge and training to work in resolving as many incidents as possible on initial contact;
- Prove attention to details in recording and classifying all incoming technical incidents;
- Escalate and timely hand off to other resolving teams the incidents where no knowledge or solution was found;
- Be part of the team and help your folks meet the service performance indicators;
- Make our customers and users have a great day after talking to you;
Considered as advantage: Previous technical support experience
What we offer:
High quality external and internal technical trainings with a dedicated training department.
Reimbursement of certificates and tuition fees for qualifications that are part of your individual training and development plans.
Monthly benefits package:
Fixed benefits:
Recommendation Bonuses for new team members
Private medical subscription
Work from home allowance
Transportation allowance
Second language allowance
Easter/Christmas bonus
Free Bookster corporate library subscription
Career development opportunities
Flexible benefits:
Meal tickets
Vacation & cultural vouchers
Retail vouchers (eMAG, IKEA)
Sfaturi de siguranta
- Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
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