• Keep front desk tidy and presentable with all necessary material (pens, paper, etc.);
• Greet and welcome guests;
• Answer questions and address complaints;
• Answer all incoming calls and redirect them or keep messages;
• Receive letters, packages, etc. and distribute them;
• Prepare outgoing mail by drafting correspondence, securing parcels, etc.;
• Check, sort, and forward emails;
• Monitor office supplies and place orders when necessary;
• Keep updated records and files;
• Monitor office expenses and costs;
• Take up other duties as assigned (travel arrangements, schedules, etc.);

Requirements:

• Proven experience as front desk representative, agent, or relevant position;
• Familiarity with office machines (e.g. fax, printer, etc.);
• Knowledge of office management and basic bookkeeping;
• Proficient in English (oral and written);
• Excellent knowledge of MS Office (especially Excel and Word);
• Strong communication and people skills;
• Good organizational and multi-tasking abilities;
• Problem-solving skills;
• Customer service orientation;
• High School diploma;
• Additional qualifications will be a plus.