Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the teamThe Merchant Health Reporting Team’s mission is to provide Stripe’s Enterprise customers with personalized, real-time, actionable data and insights on the health, status and performance of their Stripe’s accounts, Stripe’s systems and services, and Stripe’s network partners. We build all the systems and integrations that provide observability, help build trust with our customers and differentiate us in the market.What you’ll doWe’re looking for someone who has experience designing, building and maintaining high scale, distributed systems, as well as an eye for putting users first. You’ll be working with a team that is in charge of building the tools that proactively provide our top customers with insights and notifications on the health and performance of Stripe and underlying systems.ResponsibilitiesScope, design, implement, and deploy robust scalable solutions, making appropriate tradeoffs between reliability, throughput, latency, resiliency, engineering velocity and costOwn problems from end to end, managing complexity and engaging directly with stakeholders to think through everything from business impact, to reliability and operability.Contribute to the product roadmap, help set the vision and strategy for the team, act as a sounding board for team leadership .Uphold Stripe’s high standards for engineering and product quality and mentor newer team members to do the same.Who you areWe’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements1.5+ years of professional experience in a software development roleEnjoy being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users both internally and externallyWrite high quality code that is tested thoroughly, supported by clear documentation and has appropriate production observabilityYou are empathetic with users, both internal and external, and strive to create a better experience for all customersEnjoyment in working with a diverse group of people with different expertiseProven ability to stitch together many different services and processes together even if you have not worked with them beforeUphold best practices in engineering, security, and designHave the ability to thrive on a high level of autonomy and responsibilitPreferred qualificationsProficient in JavaScript/TypeScript, React, Ruby, Java; language can be learned and we care much more about your general engineering skill than knowledge of a particular language or frameworkExperience building and operating highly-scalable data-intensive services. Experience with integrating RESTful APIs into web application In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengalaru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.