The Role: Genesys Engineer - L2 Location: London, UK Role type: Inside IR35 Contract(6months +) Job Description: As Genesys L2 engineer, you will be responsible for: Complete 16 WFM RHEL8 server deployment in the Contact Centre Complete Deployment of new Workflow management Servers in APAC Complete Evergreening of 8 SBC model in APAC and EMEA Qualifications - External Candidate should be at least a graduate in any discipline with 7-8 years of experience. Self-driven, proactive and the ability to work under pressure to deliver results within timescales with quality. Ability to prioritize and deliver service, to agreed service levels, within a diverse and constantly changing technical environment. Strong analytical skills to quickly assess situations, their impact, and options for resolution with high level of judgment and decision-making skills. Enthusiasm for new technologies and change. Strong interpersonal skills & great stakeholder management. Good communication skills, both verbal and written. To work in 24/7 environment and under Rota. Technical Skills - Red Hat Enterprise Linux (RHEL). If the candidate has Scripting skills in (Bash, Perl, Python, etc.), it would be advantageous They should be conversant with Operating Systems, such as Linux, Windows or macOS, VMWare, containers, such as OpenShift, CoreOS or Rancher, and Ansible or Chef, among others Engineers should have knowledge of TCP/IP Networking and core technologies, such as VPN, routing, HTTP, DNS, etc. They should be well-versed with network security devices and Firewalls