Join our vibrant team as a Sales Representative in our diverse multilingual BPO center. As a key player in our pursuit of international service excellence, you'll be first point of contact with our clients.

Key Accountabilities:

• Be the beacon of exceptional service, illuminating every customer interaction with warmth and expertise across various communication channels—phone calls, emails, and social media platforms.
• Join our vibrant Contact Center team, where you'll effortlessly navigate customer requests, from booking inquiries to seamless reservation changes and everything in between, ensuring unparalleled satisfaction at every turn.
• Communicating with customers through various channels in German and English
• Responding promptly to customer inquiries
• Maintaining a positive, empathic and professional attitude towards customers at all times
• Ensure customer satisfaction and provide professional customer support

Perks and Benefits:

• Competitive salary package, reflecting your expertise and contributions.
• Meal tickets
• Private medical subscription
• “Bring a friend” Referral Program – Consistent rewards for recommendation
• Possibility of exciting incentives or tenure-based bonuses within the project to reward your exceptional performance
• Permanent contract with the potential for advancement, providing stability and security.
• Fully paid training provided by the company
• Exciting career growth opportunities within a globally renowned organization.
• Engaging projects with leading global brands, offering diverse and rewarding experiences.
• Supportive and collaborative work culture, fostering both personal and professional development.
• Please note that this is a long-term contract opportunity.

Specifications for the working environment :

• Dynamic, young and diverse environment
• Full equipment provided by company
• Modern equipped kitchen and lunch area – including latest coffee/tea machines
• Facilities for work environment (Subway and all public transportation, local shops, restaurants and pharmacies)