We are seeking a bilingual customer service agent who is fluent in both English and German. As a customer service agent, you will be responsible for providing exceptional support to our English and German-speaking customers. This includes answering inquiries, resolving issues, and ensuring customer satisfaction. To excel in this role, you should have excellent communication skills in both languages and be able to effectively multi-task. If you are a motivated individual who enjoys helping others, we would love to hear from you!   Skills Required: - Fluent in English and German - 1+ years of Customer Service experience - E-Commerce experience is a plus - Strong communication skills - Ability to multitask - Detail-oriented   About Us:  We are an E-Commerce brand in the Apparel industry. We offer Canadian-engineered outerwear, down jackets, coats, and parkas!   Position Details:  This is a Seasonal position. The tentative contract terms are from September 2024 - March 2025. (Please note that we offer long-term opportunities for agents based on interest and performance.)    Perks & Benefits:  - Starts at $8USD per hour while you work from home! - Paid time off - Ongoing training and development opportunities - Promotional opportunities - 100% remote!   How to Apply: 1. Submit our application: https://form.typeform.com/to/BHyvkIaB 2. Don't forget to use the following application code when applying: JAZZHR We look forward to having you in our team! Powered by JazzHR