What You Should Have:

• Strong technical skills
• An organized and structured work approach
• Ability to work with various applications
• Adaptability to new technologies
• Technical knowledge in areas such as Windows OS (Servers & Workstations), Microsoft Office 365, basic networking
• Nice to have: Experience with Windows Update Services and Mobile Device Management (MDM)

We’d love it if you have:

• Assist users in effectively utilizing systems, products, and services related to PDA devices. Provide initial troubleshooting for any issues and known solutions where applicable.
• Demonstrate, install, and set up office systems and routine updates for all products, services, and systems under your responsibility. Keep users informed of updates, known errors, changes in availability, and new features.
• Ensure requests are handled in line with agreed procedures. For issues that cannot be resolved directly, you will act as a liaison between users and service providers, delivering necessary diagnostic information.
• Manage authorized issuance, auditing, and return of assets, including hardware loan requests. Ensure that loaned items are tracked and managed efficiently.
• Oversee the device lifecycle, including provisioning, repairs, and decommissioning, to ensure assets are used efficiently and effectively.
• Create knowledge base articles to facilitate the efficient exchange of information within the team.

What comes with the job?

• A real motivating salary package;
• Specialized trainings;
• Growth & development opportunities;
• Medical services subscription.