Responsibilities:
Evaluation of current systems and the identification of potential improvements regarding increases in efficiency and effectiveness;
Responsible to manage hand over process for IT equipment, software and accessories to/from end users;
Responsible for IT assets inventory, maintained, upgraded, and eventually disposed of properly at the end of its life cycle;
Installation, configuration, improvement and monitoring the IT systems and the implications that their usage has on the business;
Determine issues with the IT systems and business application, computers and peripherals, remote access and VPN configuration. Identification of potential issues for users;
Collaboration with end users, suppliers, and stakeholders with a focus on continuous improvement;
Integration of new IT systems, peripherals and videoconference systems within existing infrastructures, emphasising advantages, and minimising disruption;
Maintain operating systems, physical systems, and installed systems with system management tools
Manage purchasing process for IT equipments, softwares and accessories;
Communication of performance levels to senior management, often via presentations or reports;
Communicating effectively with IT support staff to ensure the setup process runs smoothly.